Your privacy matters to us. This policy explains exactly what personal data jatbaj collects, why we collect it, how we use it, and what rights you have over your own information. We've written this in plain language — no confusing legal terms — so every Bangladesh player knows exactly where they stand.
All data transmitted between your device and jatbaj is encrypted end-to-end.
Jatbaj does not sell, rent, or trade your personal information to any third party.
Request access, correction, or deletion of your personal data at any time.
We only collect data that is genuinely necessary to operate your account safely.
Before you read the full policy, here's a quick overview of the privacy protections built into the jatbaj platform from day one.
Every piece of data you send to jatbaj — from your login credentials to your payment details — is protected by 256-bit SSL encryption. This is the same standard used by banks and major financial institutions worldwide.
Your personal data is stored on secure servers with restricted access. Only authorised jatbaj staff who need your data to perform their job can access it. All access is logged and audited regularly.
KYC verification protects your account from being accessed or used by anyone other than you. Identity documents submitted during verification are stored securely and used only for the purpose of confirming your identity.
Jatbaj is built for mobile users in Bangladesh. Our app and mobile site use device-level security features including session timeouts and secure cookie handling to keep your account safe even on shared devices.
You decide whether you want to receive promotional messages from jatbaj. You can opt out of marketing communications at any time from your account settings or by contacting support — no questions asked.
Jatbaj conducts regular internal and third-party security audits to identify and fix vulnerabilities before they can affect players. Our privacy practices are reviewed and updated whenever regulations or best practices change.
This Privacy Policy explains how jatbaj ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players and visitors ("you") who use the jatbaj website, mobile app, and related services. By registering an account or using any jatbaj service, you confirm that you have read and understood this policy.
We take your privacy seriously. Jatbaj only collects data that is necessary to provide you with a safe, fair, and enjoyable betting experience. We do not collect data for the sake of it, and we do not sell your information to advertisers or data brokers — ever.
This privacy policy applies to all jatbaj services including the website at jatbaj.com, the jatbaj mobile app, virtual sports, and all original game titles. If you have questions about this policy, contact us at [email protected] before using the platform.
Jatbaj is an online betting and gaming platform operated under a valid gaming licence. The platform is designed specifically for players in Bangladesh, offering virtual sports, original game titles, and a fast mobile-first experience built around bKash and Nagad payments.
For the purposes of this privacy policy, jatbaj is the data controller — meaning we are responsible for deciding how and why your personal data is processed. If you have any questions or concerns about how your data is handled, you can reach our privacy team directly at [email protected].
Jatbaj collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from payment providers during transactions. Here is a full breakdown of what we collect and why.
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Age verification and KYC compliance |
| Contact Data | Mobile number, email address | Account communication and support |
| Financial Data | bKash/Nagad number, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, OS | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, games played, session duration | Improving the platform and responsible gaming monitoring |
| Communications Data | Support chat logs, email correspondence | Resolving disputes and improving support quality |
Jatbaj does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
Jatbaj uses your personal data only for legitimate purposes directly related to operating your account and providing our services. We do not use your data for purposes that would surprise you or that you would reasonably object to. Here is exactly how your data is used on the jatbaj platform:
Jatbaj will never use your personal data to make automated decisions that significantly affect you without giving you the opportunity to request human review of that decision.
Jatbaj processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:
Where jatbaj relies on your consent to process data — such as for marketing messages — you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that took place before the withdrawal.
Jatbaj does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with this privacy policy.
All third parties who receive your data from jatbaj are required to implement appropriate security measures and are prohibited from using your data for any purpose other than the specific service they provide to us.
Jatbaj uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site so we can keep improving it. Here is a breakdown of the types of cookies we use:
You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the jatbaj platform. Jatbaj does not use third-party advertising cookies or share cookie data with advertisers.
Jatbaj retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The table below summarises our standard retention periods for different categories of data.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | Regulatory and anti-money laundering requirements |
| Transaction records | 7 years | Financial record-keeping obligations |
| Support communications | 3 years | Dispute resolution and quality assurance |
| Technical and usage data | 13 months | Platform analytics and fraud detection |
| Marketing preferences | Until you opt out or close your account | Consent management |
When data is no longer required, jatbaj securely deletes or anonymises it so it can no longer be linked back to you.
You have a number of rights over your personal data held by jatbaj. We take these rights seriously and will respond to any request within a reasonable timeframe. To exercise any of the rights below, contact us at [email protected].
Request a copy of all personal data jatbaj holds about you. We will provide this within 30 days of your request.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where we no longer have a legal basis to retain it.
Ask us to pause processing of your data while a dispute or correction request is being resolved.
Receive your personal data in a structured, machine-readable format to transfer to another service.
Object to processing of your data for direct marketing or where we rely on legitimate interests as our legal basis.
Jatbaj is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from creating accounts.
If you believe a minor has registered on jatbaj or that we have inadvertently collected data from someone under 18, please contact us immediately at [email protected]. We will investigate and delete any such data without delay.
Parents and guardians who are concerned about a minor accessing jatbaj should use parental control software to restrict access to gambling websites. Visit our Responsible Gaming page for more guidance.
Jatbaj implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no online platform can guarantee absolute security. If you suspect your jatbaj account has been compromised, change your password immediately and contact our support team.
Jatbaj reviews and updates this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or regulatory guidance. When we make material changes to this policy, we will notify registered players by email and display a prominent notice on the jatbaj platform for at least 30 days.
The "Last updated" date at the top of this page always reflects when the policy was most recently revised. We encourage you to review this policy periodically. Your continued use of jatbaj after a policy update constitutes your acceptance of the revised privacy policy.
If a future update to this privacy policy requires your active consent — for example, if we introduce a new type of data processing — we will ask for your explicit agreement before the change takes effect. You will not be bound by changes you have not consented to where consent is required.
If you have any questions, concerns, or requests relating to this privacy policy or the way jatbaj handles your personal data, please get in touch with our privacy team. We aim to respond to all privacy-related enquiries within 48 hours during business days.
For requests to access, correct, or delete your personal data, please include your registered mobile number and a brief description of your request. We may need to verify your identity before processing certain types of requests to protect your account security.
You also have the right to lodge a complaint with the relevant data protection authority if you believe jatbaj has not handled your personal data in accordance with applicable law. We would always prefer to resolve any concerns directly, so please contact us first.
Register your free jatbaj account in under two minutes. Deposit via bKash or Nagad and enjoy Bangladesh's most trusted betting platform — with your privacy fully protected.